Legal notice

Responsibility for the content of this website lies with Finsler Customs GmbH at the address given above.

The images in our videos are created with the help of artificial intelligence. They are not real footage of the object in question, but a rendering calculated from the photos you send us. There is no shoot, no set and no drone.

The film itself is made by us: we choose the shots and their order, add on-screen text and music, match the colours and check every video against the brief before it goes out. Artificial intelligence is our tool here, not the author of the creative work.

If you use such a video in advertising, it stays your own responsibility that it does not show the advertised product in a way that misleads buyers. Platforms such as Amazon, Instagram or TikTok require their own labelling for AI-generated content in some cases; please check what applies there before you publish.

We write the content of this website carefully, but we cannot promise that it is correct, complete or permanently available. Prices, delivery times and service descriptions can change; what is binding is what your order confirmation says.

Claims for damages arising from access to this website or from the use of the information retrieved here are excluded as far as the law allows. For intent and gross negligence our liability is unlimited.

Links to other websites lie outside our area of responsibility. Their content is the sole responsibility of the provider concerned. At the time the link was set, no unlawful content was apparent.

The text, images, videos and design of this website are protected by copyright. Any use beyond the cases permitted by law needs our prior written consent.

The videos we produce for you are a different matter: once you have paid in full, you receive a licence to use them with no limit in time or territory, advertising and social media included.

We are neither obliged nor willing to take part in dispute resolution proceedings before a consumer arbitration body. If something is not right, please come to us directly first — most cases are sorted out in a single phone call.

Swiss law applies to this website and to contracts concluded through it. The place of jurisdiction is the registered office of Finsler Customs GmbH, unless a mandatory provision of law prescribes a different venue.

For consumers resident in the European Union, the mandatory protective provisions of their country of residence remain unaffected.